PRIVACY POLICY
UMI Europe Privacy Statement
UMI Europe nv takes data protection and privacy very seriously. We process your personal data in accordance with the General Data Protection Regulation (GDPR) of April 27, 2016, and other applicable laws and regulations. This Privacy Statement informs you about your rights regarding the collection and use of your personal data when using our website, www.umi-europe.com. By using our website, you acknowledge and accept this Privacy Statement. We will request your explicit consent for data processing where necessary. This Privacy Statement may be updated; any changes will be clearly indicated. We recommend reviewing it regularly. Significant changes will be communicated to you, and your consent will be requested if required.
DATA CONTROLLER
UMI Europe nv is responsible for the website and the processing of your personal data.
UMI Europe nv
Duwijckstraat 17
2500 Lier, Belgium
Email: info@umi-europe.com
UMI Europe nv, as the data controller, determines the purpose and means of processing your data, always within the context of website user experience and functionality.
If you wish to object to all or part of our collection, processing or use of your data in accordance with data protection regulations, you may submit your objection to the controller.
You may store and print this privacy statement whenever you wish.
DATA PROCESSORS
UMI Europe nv often uses third-party service providers who process your data according to the GDPR and our instructions. A list of these processors is available upon request.
INFORMATION WE COLLECT
We adhere to the legal principles of personal data processing and only collect the minimum necessary data. We may collect the following categories of data:
- When you contact us via the contact form: identifiable personal data and any information you provide.
- When calculating a route: identifiable personal data.
- When subscribing to the newsletter: identifiable personal data.
- When using the website: cookies to track website usage (see our Cookie Policy for details).
- Access data for website optimization and security
How We Use Your Data
We use your personal data to ensure a secure, optimal, and personalized website experience. We process your data to:
- Facilitate communication between you and UMI Europe nv.
- Present and improve our website.
- Present personalized products and services based on collected data.
- Detect and prevent fraud, errors, and/or criminal activity.
- Connect, diagnose, and personalize your website use, if necessary.
- Perform statistical analyses.
- Collect additional data for statistical purposes when using application and connectivity functions on your device to optimize the website.
LEGAL BASIS FOR PROCESSING Data
We process your data based on the following legal grounds:
- Your consent (Article 6(1)(a) GDPR).
- Necessity to fulfil contractual obligations (Article 6(1)(b) GDPR).
- Our legitimate interests (Article 6(1)(f) GDPR).
- Legal obligations.
For newsletter subscriptions and product recommendations, we rely on specific legal provisions such Book IV of the Belgian Code of Economic Law (CEL).
DATA RETENTION
Personal data is deleted after warranty periods and legal retention periods have elapsed. Data connected with your user account will be retained to manage this account. Registration data for the newsletter is saved as long as it is required for sending the newsletter. Logging of the registration and the receiving address are saved for as long as interest in proving the original consent is present, normally up to three years. IP addresses are saved for a limited period in the log files if required for security purposes, service provision, or billing. After cancelling the ordering process or payment receipt, the IP address is deleted once it is no longer needed for security purposes, except in cases of suspected criminal activity.
DATA SECURITY
We are committed to protecting your personal data and employ technical and organizational security measures, including SSL encryption for data transfer.
GOOGLE ANALYTICS
Our website uses Google Analytics, a web analysis service provided by Google Inc., to analyse website usage. Google Analytics uses cookies to enable the analysis. The information generated by the cookie about your website use is typically transferred to a Google server in the USA and stored there. We have activated IP anonymization, so Google will truncate your IP address within the European Union or other areas of the European Economic Area. Only in exceptional cases will the full IP address be transferred to Google servers in the USA and truncated there. You can prevent the storage of cookies by adjusting your browser settings, but this may limit the functionality of the website.
YOUR RIGHTS
Umi Europe nv processes your data:
- Only for the purposes stated in this text or consistent with the original purpose.
- Appropriately, legally, and transparently, based on consent, legitimate interest, contract execution, or legal obligations.
- Proportionally to the stated purposes.
- Accurately.
- For the necessary duration, which can be disclosed upon request.
- In a manner that adequately prevents unauthorized access, illegal processing, and/or unintentional loss or damage.
Access, Rectification, and Erasure
You have the right to access your personal data and receive information about its processing, including the purpose, categories of data, recipients, storage period, and your GDPR rights. You can request access, rectification, or erasure by registered mail or email to info@umi-europe.com. We will respond within one month.
Incomplete or inaccurate data can be corrected or deleted. You are responsible for correcting inaccuracies through the application. You can also request rectification by providing a supplementary statement to UMI Europe nv. We will respond within one month.
You have the right to have your data deleted without unreasonable delay under certain circumstances, such as when the data is no longer necessary, you withdraw consent, there are no overriding legitimate grounds for processing, the data has been unlawfully processed, or deletion is required by law.
Restriction and Objection
You can request that we restrict the processing of your data if:
- You contest the accuracy of the data.
- The processing is unlawful, but you don’t want it deleted.
- We no longer need the data, but you need it for legal claims.
- We are assessing the grounds for erasure.
You can object to the processing of your data at any time for reasons related to your specific situation. We will cease processing unless we have compelling legitimate grounds that override your objection. You can also object to processing for direct marketing purposes at any time. Requests for restriction or objection should be sent by registered mail or email to info@umi-europe.com. We will respond within one month.
Data Portability
You have the right to receive your data in a structured, commonly used, and machine-readable format and to 1 transfer it to another controller if the processing is based on your consent. Requests for data portability should be sent by registered mail or email to info@umi-europe.com. We will respond within one month.
Right to be Forgotten
When you request rectification, deletion, or restriction, we will inform all recipients of your data unless this is impossible or requires disproportionate effort. You can request information about these recipients.
Withdrawal of Consent and Complaints
You can withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before withdrawal. You also have the right to lodge a complaint with a supervisory authority regarding our processing of your data. Requests to withdraw consent should be sent by registered mail or email to info@umi-europe.com. We will respond within one month.
Transparency
We will provide information in a concise, transparent, understandable, and easily accessible format, using clear language. The response time may be extended in complex or multiple request cases. We will inform you of any extension and the reasons for it within one month of receiving your request.
COOKIES
Our website may use cookies. Please see our Cookie Policy for more information.
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